Every call answered, a fuller book, and a calmer front desk.
Your Front Desk answers in your practice's name, books the right appointment and fills the gaps. Built and run for you, with patient privacy built in, live in about 14 days.
Phones ringing out. New patients waiting. Empty appointments.
At 8am the phones light up, there's a patient at the counter and someone's paying. The call that rings out is often a new patient, and they book with the practice that picked up.
The Krew60 Team. 25 years building the systems that take the grind out of running a business. We build every Krew around your practice, with patient privacy built in.
Free, no stringsAnswer a few quick questions to book your free Front Office Audit.
Sound like your practice?
None of this is because your team isn't good. It's because one front desk can't be on the phone and at the counter at the same time.
The morning rush, lunch, after hours. The calls that ring out rarely ring back.
A website enquiry at 9pm gets answered tomorrow, after they've booked somewhere else.
Someone cancels at short notice and the appointment sits empty, because nobody had time to ring the list.
Recalls and care plan follow-ups are the first thing dropped on a busy day.
Great care, but nobody asks. Your Google profile doesn't show the practice you've built.
When someone is away, the whole front desk feels it, and so do your patients.
Your questions, answered straight.
Why do you call me in about 60 seconds?
So you hear the Front Desk for yourself instead of reading about it. It's AI and it tells you so. It asks a few quick questions about your practice and books your Front Office Audit if it's a fit. Busy? Just tell it.
Will patients know it's AI?
Yes. It tells every caller it's an AI assistant and that the call is recorded. It never gives clinical advice: those questions always go to your team.
What about patient privacy?
Patient information is protected under a privacy agreement under the Australian Privacy Act, signed before any build begins.
Does it work with our practice software?
Appointments go into the practice software you already use. Every system connects a little differently, so we confirm how it works for yours on the Front Office Audit, before you sign anything.
What happens on the Front Office Audit?
20 minutes, online. We look at how your phones, new patient enquiries and recalls run now, put a rough number on what's slipping through, and show you what your Krew would take off your front desk.
How long does it take to set up?
Most setups are live in about 14 days. If all five jobs aren't live within 30 days, the setup fee comes back, and you have 72 hours after signing up to change your mind.
What does it cost?
Every business has one setup and one monthly plan, with calls and texts at cost. You'll see the numbers for your business on the Front Office Audit, before you commit to anything.
We're a solo practitioner. Is this for us?
We work with established practices with a front desk team. If you're not there yet, the guide is still yours, and it's a good place to start.
Right now, a patient is ringing your practice. Who's picking up?
Your Front Desk answers in your practice's name, books the right appointment with the right practitioner, and passes every clinical question to your team. Then it fills cancellations, sends the recalls and asks for the reviews, with patient privacy built in.
Seconds to your call. The same speed your patients would get from your Krew, every time, day or night.
Fill in the form. Your phone rings in about 60 seconds.
Hear the Front Desk for yourself, then decide. No pitch deck, no pressure.