Speed to lead: be first to every lead, every time.
Most contractors lose the job before they even see the enquiry. Your Krew texts and calls every new lead in about 60 seconds, texts back every missed call, and chases every quote until the customer books or says no.
Whoever answers first usually wins the job.
The median first response to a trade enquiry is 42 minutes. Responding within 60 seconds lifts conversion by up to 391%, and 78% of customers hire whoever replies first. You can't do that from a roof or under a house. Your Krew can.
New leads in about 60 seconds
Enquiries from hipages, ServiceSeeking, your website and Facebook get a text and a call in about 60 seconds, day or night.
Missed call text back
Every call you miss gets a text straight back, so the customer knows you've got them and doesn't ring the next name on Google.
Qualifies and books
It works out the job, the address and how urgent it is, then books the quote visit or job straight into your calendar.
Chases every quote
Unaccepted quotes are followed up at 2, 5 and 10 days, politely, until the customer books or says no.
Answers their questions
Service area, call-out fee, how soon you can come: answered from your own rules, so the lead doesn't go cold waiting for you.
Shows you the numbers
One briefing every morning: new leads, who's booked, which quotes are still open.
Miss the call? It's still answered.
This is what a caller hears when you can't pick up: Dan, our AI receptionist, answers, works out the job and books it in. Play the customer with a plumbing emergency.
Allow your microphone when asked. Dan is AI and calls are recorded.
Real follow-up, in your business name.
Every message is written for your business and sent by your Krew, so it sounds like you, not a robot.
Missed call text back
New lead in about 60 seconds
Quote follow-up, day 5
One of five office jobs, done for you.
Lead follow-up is one of five AI agents in your Krew. The others answer every call, chase invoices, ask for Google reviews and turn your job photos into posts.
Speed to lead and missed call text back, answered straight.
What is speed to lead?
Speed to lead is how fast you respond to a new enquiry. In the trades it decides who gets the job: responding within 60 seconds lifts conversion by up to 391%, and most customers hire whoever replies first.
What is missed call text back?
Missed call text back sends an automatic text to anyone whose call you miss, so they know you've got them and don't ring someone else. Your Krew goes further: it answers the call in the first place, and texts back anyone who hangs up.
How fast does Krew60 respond to new leads?
In about 60 seconds, by text and a call, any time of day, for leads from hipages, ServiceSeeking, your website and social media.
Will it chase my old quotes?
Yes. Every unaccepted quote is followed up at 2, 5 and 10 days, politely, and the job is booked when the customer says yes.
I already pay for leads. Why do I need this?
Because paid leads go to whoever replies first. Most leads you pay for are lost in the first hour, not to price but to speed. Your Krew makes sure every lead you pay for gets a reply in about 60 seconds.
Will it sound like me?
Every message is written around your business, your services and the way you talk to customers. You sign it off before it goes live.
Every lead answered in about 60 seconds.
Book a free 20-minute Front Office Audit on Zoom. We'll show you how many leads you're losing to slow replies, and tell you straight if your Krew is a fit.