Built for the trades. All of them.
The job goes to whoever answers the phone. Here's how your Krew, starting with an AI receptionist that answers every call, makes that you, in your trade. Pick yours, and ring the demo line while you're there.
Under the sink isn't where you answer the phone.
A burst pipe at 9pm doesn't wait for you to finish the job you're on. Your Krew answers every call while your team's on the tools: it works out the job, checks your calendar and books it in. New enquiries from hipages, ServiceSeeking or your website get a text and a call in about 60 seconds, and every quote is chased at 2, 5 and 10 days.
"My customers want a real person for an emergency." It gives the safety steps straight away, like where to find the water meter and how to turn it off, books the earliest slot and flags it urgent to you. You ring back the second your hands are free, and the customer isn't left with voicemail.
You can't leave a live board to answer the phone.
No power and a tripping safety switch are urgent, and the customer rings down the list fast. Your Krew answers while you're in the ceiling: the fault callout booked, the switchboard upgrade enquiry called back in about 60 seconds and the quote chased, and your invoices followed up so your weekend is your own.
"Safety calls need a human." It talks the customer through staying safe, like switching off at the main switch if it's safe to, then books the earliest slot and flags it urgent to you straight away. The quote calls and the "can you come Tuesday" calls it books without you.
The hottest day of summer shouldn't be your worst day for missed calls.
Your busiest weeks are when the phone rings out most. Your Krew answers every call through the rush: the service call booked, the new system enquiry called back in about 60 seconds and the quote chased, and past customers called when their annual service is due, so that work keeps coming in.
"Our peak is too busy for anything new." Peak is exactly when your phone line overloads. Your Krew doesn't. It takes every call at once, day or night.
Termites don't wait for you to finish the last job.
A customer who's just found mud tubes wants someone today, not a voicemail. Your Krew answers every call, works out whether it's a general pest treatment, a termite inspection or a wasp nest, gives your price ranges and books it in. Then it reminds past customers when their annual treatment or inspection is due.
"Customers just want a price." It gives them your price ranges straight away, from your own price list, then books the inspection while they're still on the phone.
Nobody should run a job site and a call centre.
The calls that reach a builder are often big jobs, and quotes are slow to write and rarely followed up. That's your biggest leak. Your Krew answers every enquiry off site and works out what the job is, from a small repair to a full reno, books the site visit, and chases every quote at 2, 5 and 10 days until there's an answer.
"Clients expect to deal with me." They still do, for the build. Your Krew handles the first call, the booking and the follow-ups, so you're not answering the same questions at night. Client updates on bigger jobs can be added later as their own agent.
The lead went to whoever called back first.
Solar shoppers contact several installers at once. Your Krew calls every new enquiry back in about 60 seconds and works out the basics: roof type, power bill, whether they own the home and whether they want a battery. Your team spends design time on real buyers, every quote is chased, and past enquiries hear from you again by email.
"Our sale needs a real consultant." It doesn't close the sale. It gets to the lead first and qualifies it, so your consultants only talk to real buyers.
Not listed above? Your Krew still fits.
The pain is the same in every trade: the phone rings when your hands are full, the lead goes cold overnight, the invoice sits unchased, and the review never gets asked for. If you run an established trade business with a team, your Krew is built around your day, whatever your trade.
Whatever your trade, we've got the office.
Book a 20-minute Front Office Audit on Zoom. We'll show you what missed calls and slow follow-ups are costing your business, and tell you straight if your Krew is a fit.