AI receptionist for trade businesses running crews

Your crews are booked out. Your office is the bottleneck.

The work is there and the vans are out. But every call, quote and invoice still runs through you, and the leads you're already paying for go to whoever answers first. At your size, the front office is the most expensive, most broken part of the business.

Krew60 builds you a Krew that takes the office off your plate. Its AI receptionist, the Office Krew, answers every call day or night, calls new leads back in about 60 seconds, books the jobs, and chases every quote and invoice. You run the business, not the office.

Every call answered. Every lead chased. Never a 9pm quote again.

Built for established trade businesses with a team. Not for solo operators just starting out.

Every call
Answered 24/7
New leads
Called in ~60 sec
Live
30 days, guaranteed
A tradesperson in a blue work shirt on a job, holding a wrench
Your week right now
74.1%

of calls to trade businesses go unanswered. That's the job going to the next name on Google.

The phone rings while you're on site and the crew's flat out. It rings out.74.1% of calls unanswered
The caller gets voicemail and rings the next name.85% never call back
Quotes wait until you're back at the desk at 9pm.78% hire whoever's first
Paperwork, invoices and emails eat the week.36% of the week is admin
All of that added up, from unanswered calls alone.~$189,068 a year
Get your Front Office guide →

Free. See where your business is losing jobs, and what it's costing you.

You've outgrown it

You built a real business. You're still running its front desk.

You've grown past the point where one person can be the receptionist, the chaser, the admin and the marketer. But that's still you, or one stretched office manager. You already know what a booked job looks like. You know what a good quote follow-up sounds like. You know when a review is worth asking for.

You don't need to learn AI. You need a Krew. You point it at the work the way you'd brief a new office hire: answer the calls, book the jobs, chase the quotes, ask for the reviews. It does the doing. You lead the business.

We build it. Your part is small: reading the morning briefing and stepping in when something needs you. It's for owners who want to grow without adding another desk to the office.

The calls, quotes and admin piling up on a trade business owner
Hear it for yourself

Ring our AI receptionist right now.

Pick a trade, play the customer, and call straight from your browser. Dan, our AI receptionist, answers like a real one: works out the job, takes your details and books you in. These six are made-up businesses, set up for the demo.

Yours is built around you.

When we build your Office Krew, it's customised to your business, down to the voice.

  • Your business name
  • Your own voice
  • Your services
  • Your prices and call-out fee
  • Your service areas
  • Your hours
  • How you like jobs booked
  • What counts as urgent

Tap any card to ring it. It's a real call, straight from your browser.

Allow your microphone when asked. Dan is AI and calls are recorded. Headphones help in a noisy spot.

Calls in and calls out, both covered.

Your Office Krew answers every call coming in, and it calls every new lead going out, so no job slips through either way.

Inbound

Every call answered

When a customer rings, your Office Krew picks up in your business name, any hour. It's what you just heard on the demo lines.

  • Works out the job and books it in
  • Spells back every name, number, address and email
  • Gives safety steps in an emergency and flags it urgent
  • Answers questions about prices, areas and call-out fees
Outbound

Every new lead called back, fast

When a job comes in from hipages, ServiceSeeking or your website, your Krew gets to the customer first, before the other businesses quoting on it.

  1. 1A customer posts a job.
  2. 2They get a text straight away saying you're calling about their job.
  3. 3Your Krew rings them in about 60 seconds.
  4. 4The job's talked through, booked in, and the details land in your calendar.
Hi Sam, it's Dan from Blackstone Plumbing and Gas. I'm giving you a call now about the blocked sink you posted on hipages.Text sent to the customer
The Front Office Foundation

Meet your Krew.

Five jobs you've been carrying on top of your own. We take them off you, set up around how your business already runs: your services, prices, areas and the way you like things done.

01

Office Krew

Answers every call in your business name, day or night. Works out the job, books it into the diary, filters spam, answers questions about service area and call-out fee, and flags emergencies to you straight away.

02

Lead & Sales

Texts and calls new leads from hipages, ServiceSeeking and your website in about 60 seconds, then chases unaccepted quotes at 2, 5 and 10 days, and books the job when they say yes.

03

Admin & Ops

Booking confirmations and reminders, "on my way" texts, rescheduling, rebooking no-shows, chasing invoices and sorting the inbox.

04

Reviews

Asks every customer for a Google review when the job's done, with a one-tap link, and follows up if there's no reply. If something wasn't right, their reply comes straight to you so you can fix it.

05

Social & Marketing

Turns the job photos already on your phone into posts, emails past customers, and calls them when their service is due.

06

Your daily briefing

One message every morning: what came in, what's booked, what's been paid and what needs you.

15 to 20 hrs

Your time back, every week. Off the phone, the quotes and the admin. Spend it growing the business, or home with the family.

Watch the jobs happen

Here's what your Krew looks like from your customer's phone, and yours. Tap a job to play it.

Blackstone Plumbing & Gas
What the customer sees

We do all the follow-ups, and book the work. New leads, unaccepted quotes, appointments, reminders, "on my way" texts, no-shows, unpaid invoices, review requests, email marketing to past customers, and calls when their service is due. You never have to remember to chase anyone again.

Need more later? Once your Foundation is live, we build additional agents, scoped together with you, around what your business needs most: quoting and margin, scheduling and job flow, client updates, team and hiring, or reporting.

Help without hiring

You need a front office that scales. Not another desk to manage.

There are three ways to deal with the office work.

Door 1

Hire someone

  • A wage every week, plus super, leave and sick pay
  • Weeks of ads, interviews and training before they're useful
  • You still manage them, and do their job when they're off
  • One person covers one shift. Nights, weekends and lunch are still yours
  • When they quit, you're back to square one, often mid-job
Door 2

Do it yourself

  • The 9pm quotes and the Saturday admin
  • Calls you miss while your hands are full
  • Leads that go cold overnight because no one replied
  • Reviews you never ask for, so they never come in
  • Time away from your family you don't get back
Door 3 · Start here

Build a Krew

  • Answers the phones, books the jobs, chases the quotes and invoices, around the clock
  • No wage, no super, no sick days, never quits
  • Live within 30 days, guaranteed
  • Takes every call at once, even on your busiest day
  • Nothing to manage. You read one briefing every morning
How we're different

"I can get an AI receptionist for $99."

True. It answers the phone, and that's one job out of five. Some done-for-you AI companies only customise one job. Hiring people to do all five costs a fortune. Here's where Krew60 sits.

1 of 5

jobs a $99 AI receptionist or a one-job AI company takes off you. The other four are still yours.

A$234k

a year in salaries to hire people for all five jobs. Before super.

5 of 5

jobs your Krew takes off you, for about one sixth of hiring staff. Done for you, and guaranteed.

$99 AI receptionistOne-job AI companydone for youHire staffBest valueKrew60
Jobs it covers1 of 5: it answers the phone1 of 5: the one you pickAll 5, with about 4 peopleAll 5, one Krew
Customised to your business◐You fill in your own details◐Only that one job◐You train them✓All five jobs, built around you
Answers every call, 24/7✓Yes✕Only if that's the one job✕One shift, business hours✓Yes, every call at once
Calls new leads back in about 60 seconds✕No, it waits for them to ring✕Only if that's the one job◐When they're free✓Yes, by text and call
Chases quotes and invoices✕No◐One of them, if you pick it✓Yes✓Yes, every follow-up
Reviews and social posts✕No✕No◐If you hire a marketer✓Yes
Nights, weekends, sick days✓Covered✓Covered, for that one job✕Not covered✓Covered
Who sets it upYou doTheir team, 3 to 4 weeksYou hire and train themOur Team, about 14 days
GuaranteeUsually a free trialNo live-by-a-date guaranteeNoneLive within 30 days or your setup fee back
CostFrom $99 a month, for one jobThousands to set up, then monthly, for one jobAbout A$234,000 a year in salariesAbout one sixth of hiring staff, for all five
How it works

From one call to a Krew that works for you.

You're running a business. So it's all online, we do the setting up, and your part takes minutes, not weekends.

  1. Step 1

    Front Office Audit

    A 20-minute online call, not a sales pitch. We look at how calls, quotes and admin run today, show you what it's costing, and tell you straight whether it's a fit.

  2. Step 2

    Onboarding

    A short form and a session with our Team: your services, prices, service areas, and how you like things done.

  3. Step 3

    Build and test

    We build your Krew, connect it to your calendar, job system and accounting, and test it with real calls and messages. You sign it off.

  4. Step 4

    Your Krew goes to work

    Most setups are done in about 14 days, guaranteed within 30. Every call answered, every lead followed up, and a briefing every morning.

Every trade, welcome

Built for the trades. All of them.

Krew60 is built for the day every trade owner knows: missed calls, slow quotes, and a week gone on admin before you pick up a tool. If you run an established trade business with a team, it fits.

  • Plumbing
  • Electrical
  • HVAC & air con
  • Building
  • Solar
  • Pest control
  • Every other trade

Every way they reach you

Phone, SMS, website chat, Facebook and Instagram. Wherever a customer calls or messages, your Krew answers.

Runs on your tools

Connects to the calendar, job system and accounting you already use. Nothing to rip out, nothing to replace.

Live fast

Most setups are done in about 14 days, so the biggest money leak stops first. Guaranteed within 30.

The name isn't decorative

K-R-E-W-60. One standard, every time.

  • KKeeps the phone answeredthe 74% of calls that used to ring out
  • RRings new leads back in about 60 secondsnot the 42-minute industry average
  • EExecutes the admin and every follow-upabout a third of your week, handed back
  • WWorks nights, weekends and holidaysno sick days, no annual leave
  • 60The 60 in Krew60speed is the standard everywhere
Our promises

Two promises, in writing.

We don't promise you more revenue. We promise two things, and we carry the risk if we miss them.

1

Live within 30 days, or your setup fee back

If we haven't got you set up within 30 days, your setup fee comes back in full and you keep what we built, as long as you've sent us what we asked for. Most setups are done in about 14 days.

2

72 hours to change your mind

Change your mind within 72 hours of signing up and get a full refund.

Full terms in the Service Agreement and Payment Terms.

Questions

Your questions, answered straight.

Who is Krew60 for?

Established trade businesses in the US, UK and Australia, usually doing around A$800k a year or more, with a team of three or more and money already going into ads, lead sites and software. The work is there; the front office can't keep up. If you're a solo operator just starting out, we're not the right fit yet.

Will my team need to learn anything?

No. We build it, connect it and test it with you. Your team keeps using the calendar and job system they already use, and you read one briefing every morning.

Can I hear it before I talk to anyone?

Yes. Go to krew60.com/try-the-krew, ring one of our demo businesses straight from your browser, and play the customer.

It's AI. Doesn't it get things wrong?

Your Krew is built on your services, prices and service areas, and tested with real calls and messages before it goes live. You sign it off first, and we keep tuning it after. If it gets a rule wrong, we fix the rule.

My customers want to talk to a real person.

They still get you. Your Krew covers the calls that go to voicemail now, flags anything urgent to you straight away, and if someone asks for you, it books a callback. The choice isn't a Krew or a human. It's a booked job or a missed one.

I already have someone answering the phone.

Good, keep them. Your Office Krew picks up what they miss: after hours, during lunch, when they're on another line. And it does the follow-ups they never get to.

What happens after hours, or when I'm on a job?

That's exactly when your Krew earns its keep. A call at 9pm is answered the same way as a call at 2pm on a Tuesday. The job's booked, and emergencies get safety steps and are flagged urgent.

How do I know it won't cost me a real lead?

New leads get a text and a call in about 60 seconds, day or night. That's faster than a missed call ever was, and well ahead of the 42-minute average.

I don't have time to set another system up.

You don't set it up. We build and install it remotely, and connect it to the calendar, job system and accounting you already use. No site visits.

Is this just another subscription I'll forget about?

No. It works whether you log in or not: answering, following up, booking and chasing every day. You get one briefing every morning so you can see it working.

Why a Krew and not just hire someone?

A hire is a wage every week, plus super, sick days and training, and covers one shift. A Krew works nights, weekends and holidays, never quits, and is live within 30 days.

What does it cost?

A one-off setup, then a monthly plan, with calls and texts billed at cost. We go through the exact numbers on your Front Office Audit, once we know it's a fit.

Can it do more later?

Yes. Once your Front Office Foundation is live, we can build additional agents, scoped together with you, around what your business needs most.

Get started

Run the business, not the office.

You've carried the front office long enough. Book a 20-minute call, and we'll show you what comes off your plate first.

  • Every call answeredNever lose a job to voicemail again.
  • Nothing wastedEvery lead, quote and invoice chased, and every finished job turned into a review and a post.
  • Time to growYour hours go back into the big quotes, the team and the next stage of the business.