Front Office Audit
Book your Front Office Audit.
A 20-minute online call with the owner or practice manager. Not a sales pitch.
We look at how calls, new patients, recalls and reviews run today, show you what the gaps are costing, and tell you straight whether it's a fit.
Length
20 minutes
Where
Online, Google Meet
Cost
Free
Your Front Office Audit
20 minutes, on Google Meet
- With
- The owner or practice manager
- We look at
- Calls, new patients, recalls and reviews
- Cost
- Free
No sales pitch. We tell you straight whether it's a fit.
Pick a time
Choose a time that suits your clinic day.
Pick a time below. You'll get a confirmation and a Google Meet link straight away.
On the call
What we'll cover.
Your calls
When they ring out, and who's calling: new patients, existing patients, referrers.
Your new patients
How fast enquiries and referrals get a reply, and how many book.
Your book
No-shows, cancellations, and patients who are due but not booked.
Your reviews
How many you get, and how replies are handled.
Your software
How bookings would connect to the practice software you use.
Privacy
How patient information is protected, and the agreement we sign: a privacy agreement under the Australian Privacy Act.